PRIVACY / COOKIES / GDPR ARTICLE 13

Privacy & Cookie Notice

This notice explains how personal data is handled when you use this site or submit its contact form.

Last updated: September 28, 2026

1. Data controller

Q1 Solution S.r.l., VAT No. IT04992380289, Via Germania 8, 35010 Vigonza (PD), Italy. For privacy questions or to exercise the rights below: info@q1solution.com.

2. Personal Data We Process

First name, company, country, email, request content, area of interest, language, source-page path only, request reference, timestamps, and technical delivery status. Last name, phone number, and number of CNC machines are optional. To prevent abuse, Q1 temporarily derives a pseudonymous identifier from the network address; the contact database does not store the plain IP address. Cloudflare may provide the connection’s country code solely to select the initial language. The site also stores the device preferences listed in Section 10. Do not include sensitive or unnecessary personal information in your message.

3. Purposes and legal bases

Contact-form data is used to respond to, evaluate, and route the request, provide requested materials, and take requested steps before entering into a contract. The legal bases are steps taken at your request before entering into a contract (GDPR Art. 6(1)(b)) and, for B2B contacts, Q1's legitimate interest in managing the business relationship and routing the request appropriately (Art. 6(1)(f)). Contact-form data is not used for marketing without a separate legal basis. Optional Apollo tracking described in Section 9 is based on Marketing consent (GDPR Art. 6(1)(a)), which you can withdraw at any time.

4. Required and optional data

Fields marked * are required to process your request; without them, the form cannot be submitted. All other fields are optional and may be left blank.

5. Recipients and transfers

Data may be accessed by authorized Q1 personnel, the Q1 entity responsible for the relevant territory, and providers needed to operate the service. OpenAI provides the publishing service through ChatGPT Sites; Cloudflare provides web-hosting and CDN services and hosts the D1 database. Your browser sends the form directly to Web3Forms (Web3Creative), an India-based company, for delivery to info@q1solution.com. Processing is governed by the Web3Forms DPA and, for relevant transfers outside the EEA, the Standard Contractual Clauses. Web3Forms identifies AWS, Cloudflare, and Hetzner for infrastructure, and CleanTalk or Akismet for anti-spam checks; the latter may receive IP and email data. Google Workspace operates the destination business mailbox. Q1 retains the applicable contractual records and transfer assessment.

6. Retention

The Q1 database copy expires 12 months after receipt. Automatic deletion runs on the next page visit or submission that triggers maintenance; with no traffic at all, deletion does not run at a fixed clock time. Legacy records without an explicit expiration are also deleted once one year has passed from a valid creation date. Anti-abuse identifiers expire after 20 minutes. Web3Forms states a maximum physical retention period of 3 years unless the plan provides a shorter period or the record is deleted earlier. Requests received in the Google Workspace mailbox info@q1solution.com are retained for 12 months. If a business relationship is established, necessary information may be retained separately for applicable contractual and statutory periods.

7. Your rights

You may request access, correction, deletion, restriction of processing, objection, and data portability where applicable. You may also file a complaint with the Italian Data Protection Authority. Requests may be sent to info@q1solution.com.

8. Automated decisions

The form does not use automated decision-making or profiling. Acknowledging this notice is not consent to marketing.

9. Cookies and Tracking Technologies

With consent to the Marketing category, this site loads Apollo.io (ZenLeads, Inc.) to analyze visits and identify potential B2B customers. Apollo may process IP addresses, pages visited, referring pages, campaign parameters, and browser identifiers using cookies and similar technologies. Depending on service settings, identification may cover companies and U.S.-based professional contacts; the service may involve identity partners such as LiveIntent. This processing is optional: Apollo does not load before consent or after refusal. Analytics consent alone does not enable Apollo. Reject is available at the same level as Accept, and the initial X rejects non-essential technologies. Use “Cookie preferences” to withdraw consent; the page reloads to stop code already running. Withdrawal does not undo data already sent: contact info@q1solution.com for requests about that data. The provider’s recipients, potential international transfers, and retention criteria are described in the Apollo Privacy Policy linked below.

10. Required Storage and External Assets

q1_locale is a required cookie that stores your selected language for 12 months. q1_privacy_preferences is required local storage that keeps the notice version, date, expiration, and analytics and marketing choices for 180 days; a new choice is requested after expiration or a notice update. After Marketing consent, the current Apollo tracker uses local storage: apolloAnonId (an identifier with no automatic expiry), an event queue pending transmission, a tracking-eligibility check, and, when available, liveIntentData (24-hour caches). Q1 removes these local storage entries on withdrawal. Any partner cookies are governed by their respective notices and can be deleted through browser settings. Q1 logos, video, brochures, and captions are served directly by this site. The video uses preload “none” and is not downloaded until you start it.

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